> For the complete documentation index, see [llms.txt](https://journalpayv3.hyvikk.space/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://journalpayv3.hyvikk.space/help-and-support/need-support.md).

# Need Support ?

We’re Always There for You.

### Submit Queries From [**Profile Page**](https://codecanyon.net/user/hyvikk)

### **OR**

### **Mail Us @** [**support@hyvikk.com**](mailto:support@hyvikk.com)

###

***

### **✅ Support for this item includes**

* Responding to questions or problems regarding the item and its features
* Fixing bugs and reported issues
* Providing updates to ensure compatibility with new software versions

### **❌** Item Support Does Not Include

* Responding to questions or problems **regarding other plugins.**
* Customization services 
*  Support for third party **Themes, plugins & Softwares**

### **⚠ Before seeking support, please...**

* Make sure your question is a valid Plugin Issue and not a customization request.
* Make sure you have read the documentation thoroughly and any related video guides before asking support on how to accomplish a task.
* If you have customized the Plugin and now have an issue, back-track to make sure you didn't make a mistake. If you have made changes and can't find the issue, please provide it with your changelog.
* Almost 80% of the time we find that the solution to people's issues can be solved with a simple "Google Search". You might want to try that before seeking support. You might be able to fix the issue yourself much quicker than we can respond to your request.